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Terms & Conditions

Effective date: April 9, 2026

1. Acceptance of Terms

By engaging Quantiqo Labs ("we," "us," or "our") for any services, you ("Client") agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not proceed with any engagement. These terms apply to all projects, contracts, and service agreements entered into with Quantiqo Labs.

2. Services

Quantiqo Labs provides product design, software engineering, brand identity, motion design, and related digital services. The specific scope of work, deliverables, timelines, and fees for each engagement are defined in a separate Statement of Work (SOW) or project proposal agreed upon by both parties prior to commencement. We reserve the right to decline any project at our discretion.

3. Payment Terms

Payment schedules are outlined in each individual SOW. Unless otherwise agreed, projects require a deposit of 50% upfront before work begins, with the remaining balance due upon delivery. Invoices are payable within 14 calendar days of issuance. Late payments may incur a monthly interest charge of 1.5% or the maximum permitted by law, whichever is lower. We reserve the right to pause or suspend work on any project with outstanding balances.

4. Intellectual Property

Upon receipt of full payment, the Client is granted full ownership of all final deliverables produced specifically for their project. Quantiqo Labs retains ownership of all source files, tooling, frameworks, libraries, and pre-existing intellectual property used in the creation of deliverables, unless explicitly transferred in writing. We reserve the right to display completed work in our portfolio, case studies, and marketing materials, unless the Client requests confidentiality in writing prior to project completion.

5. Confidentiality

We treat all client information as confidential. We will not disclose proprietary business information, trade secrets, or sensitive technical details to third parties without your explicit consent. Clients are likewise expected to keep any non-public information about our processes, pricing, and methodologies confidential. Upon request, we are willing to sign a mutual Non-Disclosure Agreement (NDA) before project initiation.

6. Revisions and Change Requests

Each project includes a defined number of revision rounds as specified in the SOW. Requests that fall outside the agreed scope — including additional features, design changes, or new requirements introduced after project kickoff — will be assessed and quoted as separate work. We strive to accommodate reasonable changes, but scope creep that is not compensated may impact timelines and final quality.

7. Client Responsibilities

The Client agrees to provide timely feedback, approvals, and any required materials (content, assets, access credentials) necessary for project completion. Delays caused by the Client's failure to provide required inputs may extend project timelines accordingly. Quantiqo Labs is not responsible for missed deadlines resulting from the Client's delays.

8. Warranties and Disclaimer

We warrant that our work will be performed professionally and in accordance with the agreed specifications. We do not warrant that deliverables will be error-free in all environments or that software will operate without interruption. All services are provided "as is" beyond the warranty period defined in each SOW. We disclaim all implied warranties to the fullest extent permitted by law.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Quantiqo Labs' total liability to the Client for any claims arising out of or related to our services shall not exceed the total fees paid by the Client for the specific project giving rise to the claim. In no event shall we be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

10. Termination

Either party may terminate a project engagement with 14 days' written notice. Upon termination, the Client is responsible for payment of all work completed up to the termination date, including any non-refundable deposits. Any work produced up to the termination date remains the property of Quantiqo Labs until full payment for that work is received.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with applicable law. Any disputes arising from these terms or any engagement with Quantiqo Labs shall be resolved through good-faith negotiation. If resolution cannot be reached, disputes shall be submitted to binding arbitration before any legal proceedings are initiated.

12. Modifications

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued engagement with Quantiqo Labs following any changes constitutes acceptance of the revised terms. We encourage you to review this page periodically.

Questions about these terms? Reach us at contact@quantiqolabs.com